Emergency Contact Numbers

In the event of emergency situations (unintended incidents, such as a chemical spill, transport incident or unintended chemical exposure) please call the local number(s) below for immediate assistance.

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Emergency Contact Numbers

 

North America

The United States, Canada and México emergency response numbers are available for assistance 24 hours a day. Other regions offer emergency response support during regular business hours.

  • United States:  800-424-9300
  • Canada:  800-463-3216
  • Mexico SETIQ-ANIQ:  01-800-002-1400 & 01-55-5559-1588

South America

  • Argentina:  011-15-5409-6868
  • Brasil ABIQUIM/PROQUÍMICA:  0800-118270
  • Brasil Nalco:  0800-161655
  • Colombia, Bogotá:  288-6012
  • Colombia, Fuera de Bogotá:  01-800-09-16012
  • Chile CITUC:  (02)635-3800
  • Venezuela:  800-62526
  • Estados Unidos:  703-527-3887 (Chemtrec, acepta llamadas por cobrar)

Europe

The emergency response numbers below are available for assistance 24 hours a day.

  • Trans European: +32 (0) 3 5755555
  • Austria: +43 720902372
  • Bulgaria: +359 24373541
  • Belgium: +32 35755555
  • Croatia: +385 18000010
  • Czech Republic: +420 228881362
  • Denmark: +45 78746855
  • Estonia: +372 8807977
  • Finland: +358 753252898
  • France: +33 975182341; for Ecolab Pest France: Please refer to the provided product SDS, paragraph 1.4- "Emergency call number"
  • Germany: +49 32221096286
  • Great Britain: +44 1618841235
  • Greece: +30 2111987489
  • Hungary: +36 212111410
  • Ireland: +353 766805288
  • Italy: +39 694804893
  • Kazakhstan: +78 7273493094
  • Latvia: +371 67859955
  • Lithuania: +370 52140490
  • Netherlands: +31 852085762
  • Norway: +47 85295496
  • Poland: +48 222922722
  • Portugal: +351 308800808
  • Romania: +40 37-6300058
  • Russian Federation: +7 4956694219
  • Serbia: +381 0800-812-155
  • Slovakia: +421 233006502
  • Slovenia: +386 82880010
  • Spain: +34 902848598
  • Sweden: +46 101388060
  • Switzerland: +41 225181383
  • Ukraine: +380 893239806
  • Macedonia: +32 35755555

Asia Pacific

The emergency response numbers below are available for assistance during regular business hours.

  • Australia:  1800-205-506
  • China:  512-68255001
  • Korea:  0-786-3116
  • India:  0-33-6740395
  • Indonesia:  62-21-8753175
  • Malaysia:  603-7628 5200
  • New Zealand:  0800-243-622
  • Philippines:  063-49-5451550
  • Singapore:  65-6861-4011
  • Thailand:  38-955-160

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Ecolab G.K.
Takadanobaba Center Bldg.
1-31-18 Takadanobaba,
Shinjuku-ku, Tokyo 169-8631 Japan

General Affairs: Phone: +81-3-5285-2653 Fax: +81-3-5285-2655

Ecolab Institutional Customer Service
Phone: +81-3-5285-2673 (9:00-17:00 365 days) FAX: +81-3-5285-3416

Ecolab Food & Beverage Customer Service
Phone: +81-3-5285-4726 (Mon-Fri 9:00-12:00 / 13:00-17:00 except holidays) FAX: +81-3-5285-4771

QSR Customer Service
Phone: +81-3-5285-4728 (9:00-17:00 365 days) FAX: +81-3-5285-2627

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